In case of no show or booking cancellation, prepayment cannot be returned.
In case of changing the dates of Your arrival, prepayment will not be returned. In this case, your booking will be cancelled and You will have to book an apartment again.
Receiving your prepayment, we refuse to other clients, who want to book this apartment for the same dates. In case you cancel the booking, we sustain loses, that is why we do not return your prepayment.